At Belle Row, our top priority is serving our customers well. Change your mind about your order? No problem. We will make the return process as easy as possible.

Return Policy

You can return your purchases by mail. The original receipt must be included in order to process the return.

*Please note that purchases made during Pop-Up Shop’s or Girls Night Out events are limited to a 15 day return policy.

  • We accept returns postmarked within 7 days from the date you received your order.
  • Damages must be reported within 3 days of receiving merchandise or your item cannot be returned.
  • Damaged items can be reported to
  • Returns must be received unwashed, unworn, and in new condition. If the item arrives with tags on it, the item must be returned with original tags still attached.
  • Shoes must be returned in their original box and placed inside an additional protective shipping box. Damage to the shoe box makes the shoes ineligible for returns.
  • Refunds are issued back to the original method of payment.
  • Gift Cards and Final Sale/Clearance category items are final sale and may not be returned or exchanged. Coupon code items of 40% off or more are also final sale.

**Original shipping is not refundable**

Refunds are processed within 10-15 business days of receiving your return.

Thank you for your business. Please contact us if you have difficulty returning or exchanging unwanted items or if you have questions regarding our return and exchange policy. We’re glad to assist you. We can be reached via email at [email protected].

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